Refund policy

All purchased items/products must be returned within 14 days of purchase. 

We asked that you contact us immediately via email at info@ambushhuntingapparel.com.au to discuss any such need for a refund/return or exchange in order for us to rectify the issue. 

Once a decision has been made regarding your request for a refund or exchange, you will be required to post the item/product back to the noted PO Box address at your own cost.

If it is deemed that the item/product is faulty, Ambush Hunting Apparel will happily pay for the postage cost and issue either a refund or exchange on the item. This option will be discussed with you and we will do our best so your preference is met. 

Ambush Hunting Apparel reserves the right to refuse any request for refund or exchange if the item is, but not limited to; used in any way, damaged, washed or tags removed. 

When items/products are returned for either a refund or exchange they must be, but not limited to; in original condition, free from wear & tear, stains, rips, must be unworn & unwashed as they may not be acceptable for return if received in this condition (unless faulty).

You will be notified of our decision within 7 days and if a refund is approved then please allow 7-10 business days for the refund to be processed into your nominated bank account.

If an exchange is approved, the item will be posted to you within 1-3 business days at your expense (if not in exchange/return of a faulty item). If the item is out of stock or no longer in production then you will be given the option to choose another item to the same value as that of the returned item or a refund.